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Virtual Team Collaboration

Course Overview


This training is meant for those who work with others who are not co-located: peers, supervisors, or direct reports who work from home or are located in other cities, states, or countries. The Virtual Team Collaboration Training course is designed to help participants apply collaboration concepts and skills to working with virtual and/or global work teams. Geographically dispersed work teams offer some unique challenges: Tone is difficult to convey electronically, time zones limit audio communication opportunities, work oversight requires more reporting, and teambuilding is exceedingly difficult using technological - rather than in-person - collaboration tools. Language and cultural differences in multinational teams compound these challenges.

Course Content


Openers

  • Discussion: What are the challenges of collaborating with a non - co -located/global/culturally diverse team?

Creating and Collaborating with a Virtual Team

  • Short lecture: Composition of virtual team, skills to look for;membership on a virtual team, being a "team citizen" virtually;recognizing the seeming saliency of local requests and committing time to virtual team
  • Activity: Building trust on a virtual team
  • Activity: Setting group norms on a virtual team

Virtual Meeting Management

  • Short lecture: Advantages/disadvantages of videoconferencing vs.teleconferencing and how to overcome disadvantages
  • Activity: Participating effectively in virtual meetings
  • Discussion: Using web-meetings, web-chats, RSS-feeds, wikis,whiteboards,other web-based collaboration tools for document dissemination and management,team maintenance, collaboration

Leading upward Virtually

  • Discussion: Ensuring HQ remains connected to local projects;avoiding "out of sight, out of mind" syndrome
  • Short lecture: Responding appropriately to HQ anxiety around overseeing non-visible work

Cultural Competency

  • Activity: Cultural awareness, finding ourselves on culture scales;recognizing how culture influences how we collaborate, respond to conflicts, and assert ourselves
  • Discussion: Tools for gaining competence in different cultures
  • Activity: Adjusting (without changing ourselves) to direct vs. indirect communication and individualist vs.collectivist management
  • Discussion: How to manage conflict while "saving face" for other person

Close Out

  • Discussion: Next steps
  • Wrap-up and Q & A

Customer Reviews


Thanks to Xpertised and the tutor who walked me through all the topics with Practical exposure which is helping me in my current project.
-Waseem

Course was quite helpful in terms of understanding of concepts and practicality. Its really a very friendly environment to learn. The timing were mutually chosen, as we both are working professional. I am quite satisfied with the course.
-Tanmoy

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