Course Content
Making participants self a model communicator
- Explore what NLP is and how it can make you a better communicator
- Understand NLP's model of communication and apply it in participants life
- Use the habits of successful communicators - which NLP practitioners modeled by studying star communicators - to improve participants influencing skills
Getting participants point through perceptual filters
- Recognise and match someone's 'perceptual filters'
- Follow others' eye movements and language patterns to gather clues about how they're taking in information
- Develop flexible language habits, so you can change participants message to suit participants listener
Building rapport
- Lay the foundations of trusting communication using NLP rapport - building techniques
- Match someone's physiology, language patterns and beliefs in order to connect with them
- Guide and redirect a conversation using 'pacing and leading' techniques
Using Satir styles to overcome communication barriers
- Understand Virginia Satir's communication styles model
- Recognise the five Satir styles - and how they can block communication
- Choose whether to match or mismatch someone's Satir style
Seeing the situation from another perspective
- Gain insight into others' viewpoints using NLP's 'Perceptual Positions'model
- Change participants perspective in order to improve communication
- Ask 'metal model' questions in order to understand someone else's perspective
Sorting out conflict
- Use influential language patterns to make conflict resolution easier
- Create a conflict map in order to sort our differences of perspective
