Course Content
Introduction to Lean Six Sigma Green Belt
- What is Six Sigma?
- What is Lean?
- What is Lean Six Sigma?
- Relevance of LSS in IT / Software and other industries
- Different roles and certifications in LSS
- High Level LSS Project Methodology
DEFINE
- Identify Customer and gather Voice of Customer (concept and techniques)
- Kano Analysis
- Surveys and other VOC techniques
- Project Charter
- Business Case
- Problem Statement and SMART Goal Statement
- Project Scope
- Stakeholder Analysis
- SIPOC
MEASURE
- Establish detailed Process Map
- As - Is process
- Define Project Critical To Quality factors (CTQs) i.e Project "Y"
- Data Collection
- Data Types: Variable and Attribute, Continuous and Discrete
- Operational Definition
- Define Defect, Unit, and Opportunity
- Measurement System Analysis
- Gage R & R (Continuous)
- Test / Retest Study
- Establish Current Process Capability
- Calculate Process Sigma
- DPMO Method
- Continuous Method
- Cp, Cpk
- Graphical Tools
- Histogram
- Bar Chart
- Run Chart, etc
ANALYZE
- Process Waste Analysis
- Types of Muda (Waste)
- Value Add, Non Value Add Analysis
- Process Cycle Time Analysis
- Root Cause Analysis
- Pareto Chart
- Fishbone Analysis
- Scatter Plots
- Hypothesis Testing
- Hypothesis Testing Basics
- 1-Sample t-Test, 2-Sample t-Test
- ANOVA
- Correlation and Regression Analysis
IMPROVE
- Solution Generation
- SCAMPER Innovation technique
- "To Be" process
- Pugh Matrix
- Design Of Experiments
- Risk Management
- FMEA
- Mistake Proofing
CONTROL
- Control Plan
- Process Management System
- Standard Operating Procedure
- Statistical Process Control
- Control Charts
