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Lean Six Sigma Green Belt

Course Overview


At the end of this workshop participants will be able to: * Get introduced and learn the basics of problem solving tools of LEAN SIX SIGMA Methodology * Learn a structured methodology which will change the way you solve business / real life problems * Develop readiness and expertise to lead Small and Medium-scale improvement projects * Improved outlook to improve customer services by designing more robust and consistent processes * Embrace skills to be a successful Change Agent and Ambassadors * Enhanced resource management due to process Design and Implementation effectiveness

Course Content


Introduction to Lean Six Sigma Green Belt   

  • What is Six Sigma?
  • What is Lean?
  • What is Lean Six Sigma?
  • Relevance of LSS in IT / Software and other industries
  • Different roles and certifications in LSS
  • High Level LSS Project Methodology

DEFINE

  • Identify Customer and gather Voice of Customer (concept and techniques)
    • Kano Analysis
    • Surveys and other VOC techniques
  • Project Charter
    • Business Case
    • Problem Statement and SMART Goal Statement
    • Project Scope
    • Stakeholder Analysis
  • SIPOC

MEASURE

  • Establish detailed Process Map
    • As - Is process
  • Define Project Critical To Quality factors (CTQs) i.e Project "Y"
  • Data Collection
    • Data Types: Variable and Attribute, Continuous and Discrete
    • Operational Definition
    • Define Defect, Unit, and Opportunity
  • Measurement System Analysis
    • Gage R & R (Continuous)
    • Test / Retest Study
  • Establish Current Process Capability
  • Calculate Process Sigma
    • DPMO Method
    • Continuous Method
    • Cp, Cpk
  • Graphical Tools
    • Histogram
    • Bar Chart
    • Run Chart, etc

ANALYZE

  • Process Waste Analysis
    • Types of Muda (Waste)
    • Value Add, Non Value Add Analysis
    • Process Cycle Time Analysis
  • Root Cause Analysis
    • Pareto Chart
    • Fishbone Analysis
    • Scatter Plots
  • Hypothesis Testing
    • Hypothesis Testing Basics
    • 1-Sample t-Test, 2-Sample t-Test
    • ANOVA
    • Correlation and Regression Analysis

IMPROVE

  • Solution Generation
    • SCAMPER Innovation technique
    • "To Be" process
    • Pugh Matrix
  • Design Of Experiments
  • Risk Management
    • FMEA
    • Mistake Proofing

CONTROL

  • Control Plan
    • Process Management System
    • Standard Operating Procedure
  • Statistical Process Control
    • Control Charts

Customer Reviews


Thanks to Xpertised and the tutor who walked me through all the topics with Practical exposure which is helping me in my current project.
-Waseem

Course was quite helpful in terms of understanding of concepts and practicality. Its really a very friendly environment to learn. The timing were mutually chosen, as we both are working professional. I am quite satisfied with the course.
-Tanmoy

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