Lean Six Sigma Yellow Belt for IT Professionals

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Course Overview

LEAN SIX SIGMA is an integrated approach with a combination of both Lean Six Sigma concepts - SIX SIGMA and LEAN MANUFACTURING. LEAN focuses on improving efficiencies by eliminating waste and SIX SIGMA aims to get rid of defects in a defined and stable process. Lean Six Sigma concepts and methodologies of LEAN SIX SIGMA are universally applicable to all types of organizations. The Training helps in improving the lateral thinking tips and will give you an edge from others in the crowd. This training enhances the approach to address real life problem solving and innovation during the Software Development Lifecycle. Lean Six Sigma approach is specifically used for defect reduction during the all stages of software development lifecycle, starting from requirement gathering, resource allocation, testing phases and post production support. Participants will learn these approaches and techniques via interactive discussions, exercises and quiz.

Course Content

Basics about Lean Six Sigma

  • Origin and History of Lean and Six sigma
  • DMAIC Lifecycle for Problem Solving
  • Project Selection and Prioritization - A Practical Approach
  • Developing a Business Case
  • Change Management - Identification, Implementation, Tools,Stakeholder Management

Define Phase

  • CTQ , CTP Matrix
  • Methods to collect customer feedback (e.g., surveys, focus groups,interviews, observation)
  • Kano Model, Translating customer requirements
  • Project Charter - Prerequisites
  • Project Metrics and Operational Definition
  • Defects, Defective, DPMO, DPO, Cost of Poor Quality (COPQ)
  • Rolled Throughput Yield (RTY)
  • Process failure mode and effects analysis ( PFMEA) & DFMEA
  • SIPOC , Process Mapping , Functional Maps

Measure Phase

  • Lean Tools - 5S, Seven Types of Wastes, Value Stream Maps
  • Y=F(X) Diagram
  • Data Types: Discrete and Continuous
  • Data Collection Plan - Sampling plans
  • Pareto Chart, Run Chart
  • Measurement System Characteristics: Tolerance; Precision; Accuracy;Linearity; Stability

Analyze Phase

  • Fish bone diagram : Cause and Effect analysis and diagram
  • Understanding data
  • Kaizen Events

Improve Phase

  • Pull Theory in the IT industry
  • Idea Generation - Brain Storming
  • Solution selection toolsDesigning an Implementation Plan

Control Phase

  • Ensuring Error Proofing - Poka Yoke
  • Sustaining Improvement Results
  • Developing Standard Operating Procedures
  • Process and Change management
  • Using Control Charts to monitor ongoing process

Project Closure

  • Capturing Project Learning / Project Documentation / Sign Off

Customer Reviews

Thanks to Xpertised and the tutor who walked me through all the topics with Practical exposure which is helping me in my current project.

Course was quite helpful in terms of understanding of concepts and practicality. Its really a very friendly environment to learn. The timing were mutually chosen, as we both are working professional. I am quite satisfied with the course.


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