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Course Overview

Change management is now recognised as an important requirement for any management position and staff with qualifications and experience in this area are being sought by many organisations. Change management is a term that is bandied about freely. Sometimes it's a scapegoat for less than stellar results: "That initiative failed because we didn't focus enough on change management." And it's often used as a catch-all for project activities that might otherwise get overlooked: "When we implement that new process, let's not forget about the change management."

Course Content

  • What is Change?
  • Why it is important to manage change?
  • Types of changes
  • Key steps of Change Management
  • Organizations Readiness assessments for Change
  • Important Elements of a successful change:
    • Communication Planning & Execution
    • Coaching and training managers
  • Tips to manage resistance in an organization
  • Assessing Impact of Change
  • Celebrating and recognizing success
  • How successful Organizations manage change - Case studies

Customer Reviews

Thanks to Xpertised and the tutor who walked me through all the topics with Practical exposure which is helping me in my current project.

Course was quite helpful in terms of understanding of concepts and practicality. Its really a very friendly environment to learn. The timing were mutually chosen, as we both are working professional. I am quite satisfied with the course.


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