Quality Management, ITIL, Six Sigma

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Certified Information Security Manager (CISM)

  • The CISM certification program is developed specifically for experienced information security managers and those who have information security management responsibilities. CISM is globally recognized as the leading credential for information...
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Certified Information systems Auditor (CISA)

  • The CISA certification is a global industry recognition in the field of IS Audit, IS Assurance and Control, IS Security and IT Management for professionals who aspires to see themselves...
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Change Management

  • Change management is now recognised as an important requirement for any management position and staff with qualifications and experience in this area are being sought by many organisations. Change management...
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Cobit

  • For IT to be successful in delivering against business requirements management should put an internal control system or framework in place. The COBIT control framework contributes to these needs by...
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ITIL (v3) Foundation

  • ITIL (IT Infrastructure Library) is the most accepted framework for IT Service Management (ITSM) in the world. Over 1.5 million professionals have earned one or more ITIL certificates at...
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ITIL Service Operation

  • ITIL Service Operation
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Lean Six Sigma - Green Belt

  • At the end of this workshop participants will be able to: * Get introduced and learn the basics of problem solving tools of LEAN SIX SIGMA Methodology * Learn a...
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Lean Six Sigma for IT Professionals (Yellow Belt)

  • LEAN SIX SIGMA is an integrated approach with a combination of both Lean Six Sigma concepts - SIX SIGMA and LEAN MANUFACTURING. LEAN focuses on improving efficiencies by eliminating waste...
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Release & Deployment Management

  • ITIL consists of a coherent set of best practices drawn from many public and business sectors. ITIL is the appropriate framework for organizations that (regularly) deal with supplying, using or...
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SLA Management

  • SLA Management Training course is filled with practical guidance to help the support centers focus on the importance of meeting customer expectations through service level management. Participants will learn how...
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Statistical Process Control

  • Statistical Process Control (SPC) provides sound information upon which to make decisions. Statistical Process Control (SPC) allows process performance tracking on a real-time basis, allowing for corrective actions to be...
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