Course Content
Introduction to Quality Management Concepts
- Help participants understand the various concepts such as'Quality','Quality Assurance','Quality Control','Quality Management', etc
Introduction to Quality Assurance Models (standards)
- Help participants understand what are QA models, different models available and their application, difference between guideline and a standard, difference between process and product standards
Introduction to ISO 9001
- Help participants to understand what is ISO, its history and evolution,how ISO 9001 standards are formulated/revised, structure of ISO 9001 standard, Goal of ISO 9001 : 2008 standard
Quality Management Principles
- Help participants to understand the underlying quality management principles in ISO 9001
Process Approach and PDCA Cycle
- Help participants to understand what is a process and process approach, PDCA cycle and PDCA cycle in ISO 9001 standard
Quiz
- A quiz on the topics covered above to ensure that the participants have understood the concepts
Requirements of ISO 9001 : 2008 : Clause 4 - Quality Management System
- ISO 9001 session would cover in detail the requirements of Clause 4.0
Exercise on Clause 4.0
- To ensure that the participants have understood the requirements of Clause 4.0 and relate them to their actual work
Requirements of ISO 9001 : 2008 : Clause 5 - Management Responsibility
- ISO 9001 session would cover in detail the requirements of Clause 5.0
Exercise on Clause 5.0
- To ensure that the participants have understood the requirements of Clause 5.0 and relate them to their actual work
Requirements of ISO 9001 : 2008 : Clause 6 - Resource Management
- ISO 9001 session would cover in detail the requirements of Clause 6.0
Exercise on Clause 6.0
- To ensure that the participants have understood the requirements of Clause 6.0 and relate them to their actual work
Requirements of ISO 9001 : 2008 : Clause 7 - Product Realization
- ISO 9001 session would cover in detail the requirements of Clause 7.0
Exercise on Clause 7.0
- To ensure that the participants have understood the requirements of Clause 7.0 and relate them to their actual work
Requirements of ISO 9001 : 2008 : Clause 8 - Measurement, Analysis and Improvement
- ISO 9001 session would cover in detail the requirements of Clause 8.0
Exercise on Clause 8.0
- To ensure that the participants have understood the requirements of Clause 8.0 and relate them to their actual work
Exercise of Preparing Audit Checklist
- Participants would work on preparing a checklist for ISO 9001 : 2008 requirements to ascertain and apply the learning
