Implementing an Analytics Strategy for the Sales Cloud Training Syllabus

Curriculum Designed by Experts

Discovery

  • Establish a process for delivering analytics solutions
  • Discover high-level requirements

Defining Your Analytics Infrastructure

  • Define a report and dashboard architecture
  • Clean up reports and dashboards

Pipeline Analysis

  • Analyze executive requirements
  • Design an executive dashboard solution
  • Analyze pipeline
  • Determine top 10 opportunities with a row limit filter
  • Analyze opportunity size with a bucket field

Closed Business Analysis

  • Compare closed business month over month
  • Analyze win rates with a joined report

Pipeline Trend Analysis

  • Understand opportunity trends with stage history
  • Analyze opportunity trends with an analytic snapshot and a combination chart

Forecast Analysis

  • Understand the capabilities of Collaborative Forecasts
  • Analyze the company's sales forecast with a custom report type
  • Analyze quota attainment with a joined report
  • Validate that a solution meets requirements

Lead Performance Analysis

  • Analyze which types of leads perform best
  • Monitor lead conversion times
  • Analyze campaign revenue generation

Sales Management Analysis - Activities

  • Design a dynamic team dashboard
  • Understand activities
  • Report on activities
  • Analyze neglected accounts with a cross filter

Sales Management Analysis - Opportunities

  • Identify stalled opportunities and bottlenecks
  • Identify opportunities at risk with a cross filter and a joined report

Sales Rep Analysis

  • Monitor individual pipelines
  • Manage activities

Deploying Your Analytics Solution

  • Communicate changes to users
  • Maximize user adoption of reports and dashboards
  • Improve report performance

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