Apple Mac OS X Lion

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Course Overview

Apple Mac OS X Lion training course is designed for those new to Mac OS X, who need to prepare for the Mac OS X Support Essentials course or other technical Mac OS X training courses. In this course, you will focus on getting to know the foundations of Mac OS X, with topics ranging from efficient window and application management to system customization. You'll also learn how to configure user accounts and manage files. Objectives: Troubleshoot and become more efficient with available tools and resources Mac OS X features, including how to find additional information Prepare for Apple Certified Support Professional certification

Course Content

Installing Mac OS X v10.7

  • Including Installation requirements, differences between HFS+, Fat32, upgrade paths.

Basic Usage and New Features

  • Describing features of Finder, Dock, Spaces, Quicklook etc
  • Locating OS version, build number using about this Mac.

OSX Boot Process, Startup and Login

  • Defining boot errors for the Power On Self-Test, describing what happens during the Kernel load stage.
  • Processes involved in loading up the system and logging in to a User Account.

Preferences and troubleshooting

  • Locating, configuring and reconfiguring System Preferences.

Managing Users and Permissions

  • Distinguish between the types of users, file and folder access and resetting passwords.

File Systems

  • File systems supported by Mac OS X, file and folder locations, search paths, Disk Utility and file repair.

Time Machine

  • Introduction to Apple's built-in Backup software utility.

Parental Controls

  • How to configure and troubleshoot User Accounts using Parental Controls.

Applications and Troubleshooting

  • Applications supported in Mac OS X v10.7
  • Applications created with different developer APIs
  • The UNIX concept of a process
  • The relationship of processes and applications
  • Tools to monitoring and managing processes
  • Application preferences
  • Troubleshooting
  • Boot Camp

Troubleshooting Tools and Tips

  • Identifying OSX Utilities, repairing permissions using Disk Utility and ID a Kernel Panic.

OSX Networking, File Sharing and Internet Access

  • Defining common network technologies, setting rules for mail accounts, sharing volumes and modifying the permissions on a file.

Basic Networking Theory & Troubleshooting

  • Looking at how networking is implemented on the Macintosh
  • Covering how the hardware and software combine and how to troubleshoot any issues

Networking Wireless and Airport

  • Looking at 802.11a, 802.11b and 802.11g as well as Apple's hardware range of Apple Base Stations.
  • A separate section Introduce the new Wifi standard (802.11n) and Apple's new hardware and software solutions which support it.

Printing and Other Peripherals

  • Defining peripherals
  • configuring printing in OSX.

Additional OSX Troubleshooting

  • Describing the purpose of hidden files
  • Troubleshoot iApps
  • Use Apple System Profiler to detect an external device.

Troubleshooting Tools, Diagnostics and Utilities

  • Introduction to OSX and third party troubleshooting tools and utilities

General Troubleshooting Theory

  • Troubleshooting Goals an explanation of what professional troubleshooting should accomplish.
  • Troubleshooting Steps a comprehensive review of the components of Apple's recommended troubleshooting process.

Apple iMac/eMac Overview

  • Differentiate between iMac models and eMac, key features, firmware updates and proper take-apart skills


  • Introduction to Apple Servers
  • How to troubleshoot the hardware of Apple's High-End Servers.

Customer Reviews

Thanks to Xpertised and the tutor who walked me through all the topics with Practical exposure which is helping me in my current project.

Course was quite helpful in terms of understanding of concepts and practicality. Its really a very friendly environment to learn. The timing were mutually chosen, as we both are working professional. I am quite satisfied with the course.


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